At Reveal, your privacy is a top priority. Your privacy is at the centre of the way we design and build the services and products you know and love, so that you can fully trust them and focus on building meaningful connections.
We appreciate that you put your trust in us when you provide us with your information and we do not take this lightly.
Legitimate interests, means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Our contractual obligations, means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation, means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.
We have teams dedicated to keeping your data safe and secure. We constantly update our security practices and invest in our security efforts to enhance the safety of your personal data. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
When you use our services, including navigating our website or app, we will collect personal data about you. Personal data means information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). It goes without saying; we can’t help you develop meaningful connections without some data about you, such as basic profile details and the types of people you’d like to meet. We also collect data generated as you use our services, for example access logs, as well as data from third parties, like when you access our services through a social media account. If you want additional info, we go into more detail below.
The type of data we will use
You choose to give us certain data when using our services. This includes:
Data we receive from others
In addition to the data you provide us directly, we receive data about you from others, including:
Other users may provide data about you as they use our services. For instance, we may collect data about you from other users if they contact us about you. We receive and process this data as it is necessary in order to provide the services to you under our contractual obligations.
You may be able to use your social media login (such as Facebook Login) to create and log into your Reveal account. This saves you from having to remember yet another user name and password and allows you to share some data from your social media account with us. This option will be entirely discretionary and you will always be able to access the services by logging on directly to your account via the app.
We may receive your data from our partners, for instance where Reveal ads are published on a partner’s websites and platforms (in which case they may pass along details on a campaign’s success). However this will only be received where we know that partner has complied with data protection laws in sharing your data with us.
Data collected when you use our services When you use our services, we collect data about which features you’ve used, how you’ve used them and the devices you use to access our services. See below for more details:
We collect data about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users (e.g., users you connect and interact with, time and date of your exchanges, number of messages you send and receive).
We collect data from and about the device(s) you use to access our services, including:
If you give us permission, we can collect your precise geolocation (latitude and longitude) through various means, depending on the service and device you’re using, including GPS, Bluetooth or Wi-Fi connections. The collection of your geolocation may occur in the background even when you aren’t using the services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.
Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) have a “Do Not Track” (DNT) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many businesses, including Reveal, do not currently respond to DNT signals.
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you :
We will receive data about you from various third parties as set out below:
Technical Data from the following parties:
Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside and outside the EU.
We only use your data where we are allowed to by law. The main reason we use your data is to deliver our services to you. Additionally, we use your data to help keep you safe, where we are required to by law or where we can show it is in our legitimate interests to do so. We may also use your data to provide you with information about our products or services which are similar to the services or products you use and which we believe may be of interest to you.
Generally, we do not rely on consent as a legal basis for processing your data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us
Read on for a more detailed explanation of the various reasons we use your data, together with practical examples and the lawful basis for which we process it.
To administer your account and provide our services to you
To help you connect with other users
To ensure a consistent experience across your devices
Link the various devices you use so that you can enjoy a consistent experience of our services on all of them. We do this by linking devices and browser data, such as when you log into your account on different devices or by using partial or full IP address, browser version and similar data about your devices to help identify and link them: Usage Data and Device Data and we do this lawfully as it is necessary for our legitimate interests to develop and grow our business by increasing ease of use of our services.
To provide new Reveal services to you
To serve you relevant offers and ads
To improve our services and develop new ones
To prevent, detect and fight fraud or other illegal or unauthorized activities
To ensure legal compliance
Since our goal is to help you make meaningful connections, the main sharing of users’ data is, of course, with other users. Read on for more details about how your data is shared with others.
As part of the services you may select to share data with other users when you voluntarily disclose data (including your public profile). Please be careful with your data and make sure that the content you share is stuff that you’re comfortable being publically viewable since neither you nor we can control what others do with your data once you share it.
If you choose to limit the audience for all or part of your profile or for certain content or data about you, then it will be visible according to your settings.
We use third parties to help us operate and improve our services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing and security operations. This is necessary for us to fulfill our contractual obligations with you.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality and data processing obligations and only process your data lawfully. We do not allow our third-parties to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We may disclose your data if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
We may also share data: (i) if disclosure would mitigate our liability in an actual or threatened legal proceedings; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
We may ask for your consent to share your data with third parties. In any such case, we will make it clear why we want to share the data.
Sharing of data sometimes involves cross-border data transfers, for instance to the United States of America and other jurisdictions. As an example, where the service allows for users to be located in the European Economic Area (“EEA”), their personal data is transferred to countries outside of the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We want you to be in control of your data, so we have provided you with the following tools:
We want you to be aware of your privacy rights. Here are a few key points to remember:
You will not have to pay a fee to access your data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your data (or to exercise any of your other rights). This is a security measure to ensure that your data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. If you wish to receive personal data relating to another user, such as a copy of any messages you received from him or her through our service, the other user will have to contact us to provide their written consent before the Data is released.
Also, we may not be able to accommodate certain requests to object to the processing of personal Data, notably where such requests would not allow us to provide our service to you anymore. For instance, we cannot provide our service if we do not have your date of birth.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We keep your personal data only as long as we need it for the purposes we collected it for, including any period as may be required by law or to satisfy. We may retain your data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. During this period, account information will be retained although the account will of course not be visible to other users of the services anymore.
In some circumstances we will anonymise your data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Our services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal Data from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service.
Because we’re always looking for new and innovative ways to help you build meaningful connections, this policy may change over time. We will notify you before any material changes take effect so that you have time to review the changes.
By email: email@example.com